Victim Resources

SLMPD Victim Services Unit

We, the Metropolitan Police Department, City of Saint Louis, understand being a victim of a crime has a lasting impact on victims, their families, and our community. SLMPD has implemented a Victim Services Unit with the goal of expanding available victim services to better serve the needs and rights of victims and witnesses. Our mission is to empower victims of crime to overcome victimization by providing information and resources to positively restore their lives.

For incidents occurring in Districts 1, 2, and 3
Maggie: 314-444-5836

For Incidents occurring in Districts 4, 5, and 6
Marley: 314-444-5516

Ways We Can Help You:

  • Provide case management
  • Provide information regarding the Criminal Justice System
  • Offer referrals for basic needs
  • Assistance with applying for the Missouri’s Crime Victims’ Compensation program
  • Provide Crisis Intervention services
  • Assistance with creating a safety plan
  • Advocacy with landlords, employers, etc., on your behalf
  • Provide information on Missouri’s Victim Rights
  • Victim Rights

    As a victim of a crime, you have the right:

    1. To receive information about the crime and decision regarding the filing of charges.
    2. To be informed about Missouri Crime Victim Compensation, receive claim forms, and apply for compensation.
    3. To be informed about financial, emergency and crisis intervention services in the St. Louis community.
    4. To be present and heard at all criminal justice proceedings at which the defendant has a right to attend.
    5. To be informed in a timely manner of court dates, continuances, and final outcomes of all court hearings.
    6. To be provided with a secure waiting area during court proceedings.
    7. To be provided with reasonable protection from harm and/or threats.
    8. To participate in criminal justice proceedings without being discharged or disciplined by an employer
    9. To be informed of procedures to apply for and receive any witness fees.
    10. To have property returned once there is a final outcome of a case and to have a reasonable explanation if it cannot be returned.
    11. To appear at sentencing and make an oral and/or written statement.
    12. To be notified if the defendant escapes, is released or dies.
    13. 13. To be informed about restitution and to ask the defendant to pay restitution.
    The rights of victims of crime are further established in the Revised Statutes of Missouri, Section 595.209

    Resources

    General Advocacy

    • Crime Victim Center: provides specialized advocacy services for victims of all crimes. Clients will be assigned to an advocate who is specifically trained to work with clients based off their victimization and needs, 314-652-3623
    • Child Abuse or Neglect Hotline: 1-800-392-3738 (Toll Free)
    • Elder Abuse or Neglect Hotline: 1-800-392-0210 (Toll Free)
    • United Way: offers referrals for housing, shelter, food, and gun violence, 211
    • Crisis Nursery: offers crisis intervention, community referrals, and support to families facing a crisis, 314-768-3201 (24-hour hotline)

    Intimate Partner Violence

    Counseling

    • Crime Victim Center: offers free counseling for ages 10 and older to those who have been impacted by crime 314-652-3623
    • BJC Behavioral Health: provides a wide variety of mental health services, 800-811-4760
    • Sibling Support Network: an organization dedicated to the mental health, and emotional well-being needs of those who are 18-years old and over, who have lost either blood-related or fictive kin siblings to a violent crime, 314-965-5015

    St. Louis City Instructions for Order of Protection Petition Online Submission

    This is the home screen for filing an Order of Protection online. Please read the description very carefully.
    Access this page at Saint Louis City Circuit Court Protection Orders.

    Order of Protection Instructions JPG


    Scroll down the page and select the order you need (pictured below). Once you have selected the proper
    order, a new window will open containing 13 PDF forms, some of which should be fillable from your computer.

    Order of Protection Instructions PNG


    Read through all 13 pages very carefully. Once you get to the last page you will be instructed to save the form.
    Be sure to use the “Save As” option and save the form to your computer, as you will need to attach the
    document to an email later.

    Once you have completed and saved the form, click the link indicated below which is on page 13 of the online packet.

    Order of Protection Instructions JPG


    After completing the form, you need to will return to the main page. Once there, scroll to the bottom and
    enter your name and email address (as pictured).

    Order of Protection Instructions PNG


    Once you successfully submit your information, you will get a message/prompt as shown below.

    Order of Protection Instructions PNG


    Now that you’ve successfully submitted your information, you will receive an email and attachment to the
    email address you previously provided. PLEASE NOTE that the email could go to your “Junk/Spam” folder.
    Once received, click the link in the e-mail.

    Order of Protection Instructions PNG


    Once you have clicked the link, a window (like the one shown below) should appear. Complete the
    information by filling in your email address and click “Continue”.

    Order of Protection Instructions PNG


    You will be prompted to fill out the information as shown below. You will create a password and choose a
    security question. Once you have completed that information, click continue.

    Order of Protection Instructions PNG


    The confirmation screen will look like this. This page will direct you to your email again so you can verify your
    activation.

    Order of Protection Instructions PNG


    You should find an email (like shown below) to email address you previously provided. PLEASE NOTE that the
    email could go to your “Junk/Spam” folder.


    Click the link in the email to open the submission window.

    Order of Protection Instructions PNG


    Below should be the information that displays after you click the link. You must include the following information:


    • Address “To:”                                                       STLCityProtectionOrders@courts.mo.gov
    • In the subject line, include the following:              [Your Name] Order of Protection
    • Next, attach the previously saved petition to the email and submit.

    Order of Protection Instructions PNG


    Lastly, you should receive confirmation either by email or phone that your petition has been received. If you do not receive a confirmation within one business day, please call 314-622-4434 to confirm the status of your filing.

Victim Resources