Program Coordinator- Victim Advocate
GRADE: 14
SALARY: $45,604- $71,292
POSITION TITLE: Program Coordinator- Victim Advocate
DEPARTMENT: Intelligence Division
REPORTS TO: Commander, Intelligence Division
Position Summary
Provides assistance to individuals who are victimized within the City of St. Louis with the goal to better serve their needs and rights. The mission is to empower those individuals to overcome the negative impact of being victimized. The Victim Services Unit also serves as a liaison between the individuals and law enforcement officers to ensure there is a complete understanding of the criminal justice system.
FUNCTIONS OF THE JOB
Essential Functions
- Conduct outreach with victims of non-fatal gun violence and families of homicide victims to offer support and services to include, but not limited to, law enforcement interview advocacy, crisis intervention, emotional support, safety planning, assistance with filing for Missouri’s Crime Victim Compensation Program.
- Provide victims with information on their rights as victims through written and oral explanation.
- Educate victims about the criminal justice system as it pertains to their case, as well as available community resources.
- Establish rapport throughout outreach telephone calls and/or with follow up letters following the established protocol.
- Assist the district officers and detectives with support for victims and witnesses of non-fatal gun violence, assuring that there is a coordinated effort to link those victims to community service providers.
- Advocate for victims of crime with landlords, schools, employers, medical providers, etc.
- Ability to utilize available law enforcement databases and other technological resources to understand details of a particular incident as well as an awareness of crime trends.
- Ability to collaborate with partners in the criminal justice system and agencies/organizations in the community.
- Provide regular training on victim and witness issues for the officers and detectives in the districts.
QUALIFICATION REQUIREMENTS
- Minimum Bachelor’s Degree in Criminal Justice, Social Work, or related field. Master’s Degree is preferred.
- Previous work experience providing assistance to victims of crime and knowledge of criminal justice system.
- Must possess and maintain a valid driver’s license while employed by the City of St. Louis. Must possess a valid driver’s license at the time of filing application and be able to present it upon request
- Ability to work independently with some weekends and evening hours. Regular, punctual attendance is required.
Knowledge, Skills, and Abilities:
- Human Interaction: Requires the ability to provide first line supervision. Ability to persuade, convince, and train subordinates. Ability to advise and provide interpretation regarding the application of policies, procedures and standards to specific situations.
- Â Â Equipment, Machinery, Tools and Materials Use: Requires the ability to operate, maneuver and/or provide simple but continuous adjustment on equipment, machinery and tools such as computer terminal, telephone, calculator, photocopier, fax machine and/or materials used in performing essential functions.
- Â Verbal Aptitude: Requires the ability to utilize a variety of reference, descriptive and advisory data and information such as financial statements, budgets, contracts, bid specifications, press releases, city charter, ordinances, statutes, various policies, master plans, program reports, personnel policies, performance evaluations, job applications/resumes, procedures, guidelines and nonroutine correspondence.
- Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; calculate percentage and decimals; develop and interpret descriptive and inferential statistical reports.
- Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions involving planning and directing of interrelated activities or multiple departments. Ability to deal with several concrete and abstract variables in working out approaches to major problems.
- Situational Reasoning: Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the direction, control and planning of an entire program or multiple programs.
- Environmental Factors: Work is normally performed in an office environment under generally safe and comfortable conditions where exposure to irate individuals poses a very limited risk of injury.
- Physical Requirements: None. Sensory Requirements: Requires the ability to recognize and identify individual characteristics of shapes to clearly distinguish objects and sounds to communicate with others. Ability to sustain prolonged visual concentration.
Working Environment:
- Normal office environment with attending outside functions when required.
Machines, Tools, Equipment and Work Aids:
- Personal Computer
- Telephone
- Cell Phone
- Copier/Fax Machine
- Vehicle
PHYSICAL/VISUAL ACTIVITIES OR DEMANDS
While performing the duties of this job, the employee is regularly required to sit, reach, grasp, talk, and hear.
This position requires clarity of vision at 20 inches or less and the ability to bring objects into sharp focus, while reading from a computer screen.
The job has light physical demand (primarily sedentary) requiring the employee to exert negligible force frequently to lift, carry, push, pull or otherwise move objects in the normal course of routine office activities.
The St. Louis Metropolitan Police Department is an Equal Opportunity Employer.
The job description does not necessarily contain all of the actual or essential duties of this position. All job offers are contingent upon passing a medical evaluation/drug screen and criminal background check.
Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
“Commonly associated” is not intended to mean always or only. There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.
